30-Day Cancellation Process


We hate to see you go but understand that life happens and priorities change!

This is a two-step process:

We are sorry to see you go but with your departure, we want to find out what made this place special for you and what recommendations you have for us going forward so that we can continue to provide the best service for our clients.

*** Once both of these steps are complete the 30-day cancellation can begin.***

We hope that things change and you come back to us!

1)The first step is filling out this form

2) The second step is for you to email our billing department at

Info@prime360training.com with the

following information

  • - Subject Line “Cancellation”

  • - First and Last Name on the members account

  • - Confirmation of the date in which you selected for cancellation (if its more than 30 days out)

This is how we will confirm to you that your cancellation has gone through.